We purchased a brand new snow blower. We got it home (100 miles from Sears) and it wouldn't run.
We took it back to Sears (200 miles round trip) for repair. Sears said it would be repaired so we drove to get it (200 miles round trip) and it wasn't done as promised. We had to return to get it (another 200 miles round trip) and the motor was replaced under warranty. We contacted Sears about a the repeated trips.
They offered us a $50 gift card (600 miles in a pickup that gets 10 miles to gallon with $3.89 gas..you do the math) They emailed me the gift card, but I was unable to open the email. I have contacted them daily since March 9th about replacing the card and they will not return my calls or replace the gift card.
I have been calling the "Blue Ribbon Service Center"...wow is that grossly misnamed! What do I do?
Review about: Sears Repair.
Monetary Loss: $330.