Called Sears around Jan 2 to get my front load washer repaired. They came out Jan 5th to get it repaired, but needed new parts.
Sears came back Jan 13th and found they were missing 1 more part. I got the part yesterday (Jan 15) but they can't come out until Jan 19th. It has been over 3 weeks to get my washer repaired. I will not buy SEARS products or use their repair service again.
They are not customer oriented. The total cost for my washer which originally cost around $600 dollars six years ago is $663 dollars.
Review about: Sears Repair.
Monetary Loss: $650.