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Today , Oct 24, 2017, our new washer and dryer were delivered. They go into a tight space with a door.

I gave the Sears salesman VERY explicit measurements as to the size of the space. Now we find out they can’t put the doors back on because the new dryer has a back vent and the old one had a side vent. I specifically told the salesman that the existing washer and dry were pushed right up against the back wal... which should have been an indication that the vent was on the side.

Never once mentioned anything about vent placement. Knowing I had such a small space, and the depth I gave him he should have known it wouldn't Fit!!! Don’t care about making the customer happy... just make a sale.

This idn’t The first time either. I can see why they are going out of business.

Product or Service Mentioned: Sears Washer And Dryer Installation.

Reason of review: Poor customer service.

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