I Purchased a washer/dryer from Sears at their Charlotte, NC South Park location. I paid Sears $75 to have the W/D installed.
The Contractor Sears' used to install it snapped off the spigot that turns the water off/on to the washing machine. That was one of the first things he did. He does this all day long, why would he not use caution? He said he would fix it, he had 10 more stops to do that day and he needed a part and would come back, but he never came back.
We paid someone else to fix it and that cost us $130. Sears won't refund the install charge.
I WILL NEVER USE SEARS AGAIN! EVER!
Product or Service Mentioned: Sears Installation.