Bought our water heater from Sears October 2013 with 12 year warranty. It started leaking & quit heating 3 days ago, contacted them & was told it would take 1 week to recieve the replacement.
This is unacceptable, dont care if we got the exact replacement just want hot water.
Or reimburse us & we'll go get one somewhere else.We have bought clothes washer/ dryers, refrigerators,garage door openers etc.in the past but after this never again. Easy to see why this company is having the problems its having
Product or Service Mentioned: Sears Water Heater Replacement.
Reason of review: Order processing issue.