they said they would be out Monday night between 5:00pm and 10:00pm no one show up by 8:00 so I called they said they were on there way out never came 10:00pm I called back they said he was wright around the bend be there in a short time never showed up11:30 I went to bed sick of waiting on them I called back in the morning talked to the serv dept they said its my job to give them the gal of the tank and make I said that's sears job they said no its yours this is not right they lied to me all night this is bull *** now there coming out thusday this is not right I need this fixed. and my money back for my time thanks
Product or Service Mentioned: Sears Technical Support.
Reason of review: Poor customer service.
Monetary Loss: $230.
Preferred solution: Full refund.
I didn't like: False promises.