Not resolved
Product or Service Quality

On May 16th 2017 one of your service men #0004226 was out to check my water heater because the pilot wouldn't stay lit, so he said he would replace it. He took the old one out to his truck and came back with what he said was a new one, but I was suspicious about that.

Now after four months the heater has gone out and the pilot will not light. You can't tell me four months is all a new one would last My total bill was $303.05 and now I have a non-working water heater.

I have done business for many years with you people, but decided that maybe I will move on. betty furrer email furrer00@g

Product or Service Mentioned: Water Heater Repair.

Reason of review: Damaged or defective.

Monetary Loss: $303.

Preferred solution: Full refund.

I didn't like: Any of it.

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