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We bought a dishwasher last year after waiting 10 years to be able to afford and install one. It hasn't worked properly since install and now erroring out part way through the cycle. Called Sears for repair on the service plan we paid hundreds of $ for, had to wait a...
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SearsCares
Sears Response

To D.K, My name is Kiera and I’m part of the Sears Cares Team. I saw this comment and I wanted to reach out to you to see if we could be of assistance. I understand how d...

#331395
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This past week I purchased a new Sears Washer and Dryer. While I spent an hour on the phone with the sales person I explained several times that i wanted to be certain the gas dryer I was purchasing was capable of venting on the right side of the machine. I was assured...
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Anonymous
PL

Any one who is reading this forum, please stay away from Sears if you value your time and sanity. I am currently still resolving my brand-new purchase of a dryer from Sear...

#263088
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Sears - Sold me a snowblower with a built in headlight that doesn't work
Sears - Sold me a snowblower with a built in headlight that doesn't work
I bought snowblower model 247.886910 which has a built in headlight in the handle assembly and retails for $1099.00. I used it the first time it snowed about 5 days later and found that the headlight did not work. Upon further inspection the bulb and wiring is missing...
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Anonymous
Chris

That Dash Assy.with Headlight Lens may be used on other Units that have the related wiring Harness and Engine Lighting Coil,Appears that Model was not designed to illuminate.T...

#221910
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Tech scheduled 1p-5p to come to do a check up on tv for a warranty purchased. He showed up 1 hr. 45 min. late. Never called to say he was going to be late. Called Sears to complain. Made a complaint, promised a $25 gift card to be received 7-10 business days. Never...
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Anonymous
Smoochies

I feel your pain! I have been waiting months and months for a promised refund to my credit card and every time I call, I\'m told it will be another 10 days. I will never sho...

#212841
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I bought a washer last February. It is under is normal manufactures warrantee. After 5...yes 5 visits, parts replaced 3 times, oil wiped out once, and one "look over"...I'm having to wait yet again to ruin more clothes (over $300 have been ruined by oil deposits) and...
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Anonymous
J

Sears is not responsible for replacing your washer. find out why, here: www.searsinsider.tk

Anonymous
tech

if problem still persists call the manufacturer of the washer. They can authorize a replacement or can give you what is called a concession which basically means they will pay...

#167014
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I purchased a $1,000 KENMORE (Kemore is actually made by Frigidaire actually so don't but that brand either because it's unreliable) refrigerator at SEARS just THREE yrs ago. The freezer quit freezing, I cleaned the condenser coils, had a tech come out etc. He...
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Anonymous
mike from Fort white, Fl.. 7/

I have a sears warranty on my kenmore.when it was leaking water the service people from sears came out and told me my house was not level. Tried getting them to fix the proble...

Anonymous
Joy

nope they don\'t care, same happened to me today

#162195
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Mailing Address:
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
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