I had a Sears repairman fix my dishwasher. After he fixed it I had a leak under the dish, washer dripping into the basement.
I called to get the repairman back. They gave me an appointment a week later between 1 and 5. i waited and waited, but the repairman did not show up. I called again to complain about he fact that the repairman never showed up.
The person on the phone apologized, rescheduled my appointment and assured me that I would be the first stop that the repairman made, again between 1 and 5.
I waited and waited until finally at 4:55 he showed up, partially fixed the leak and told me I would have to get someone else to
(a plumber) to fix the rest of the leak.
Reason of review: Poor customer service.