I bought a lawn mower from Sears in Morehead city NC. The store associates didn't have a clue how the program worked.
I have been paying $31.40 for a year and a half now on a $300.00 lawn mower. I have contacted Sears in the past no one ever told me I had to opt out for the buy out which was $167.80. So after paying $1008.00 I still have to pay an additional $167.80 to own the dam lawn mower.
If I would have been told of this when I purchased the lawn mower, or even when I first contacted Sears I wouldn't have purchased it.
Reason of review: lack of sales associate knowledge .
Monetary Loss: $700.
Preferred solution: Let the company propose a solution.