Customer service
Exchange, Refund and Cancellation Policy
Value for money

OMG, this is what just happened to me. I bought a new mattress for our base.

They told me and my husband about how they have this new leasing program. Our mattress was $600. They said that we would pay $144.00 for five months. The sixth month they took money out of my account.

I called Sears and got the run around and they gave me the leasing number. I called them and they said yes I paid all five payments and even the sixth but I had to pay $1200 all together in five months for a $600 mattress. Since I did not do that then I will now have to pay the mattress for 18 months at $144 so by the time I am done or would be done I would have paid $2500 for a $600 mattress. I am so pissed off.

I tried to cancel but they hung up on me.

Please let me know if anyone can help me. I will never ever shop at SEars.

Product or Service Mentioned: Sears Mattress Leasing.

Reason of review: Did not give correct information in terms of leasing program.

Monetary Loss: $1800.

Preferred solution: Let the company propose a solution.

I didn't like: Sales associate did not explain lease terms, Dishonesty.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like