Purchased washer and gas dryer came at time not promised, never told it was only a delivery not an installation, which after paying $1850.oo i was told it would cost an additional &169.99and i would have to wait. The delivery men who are subcontracted out then would not deliver because they said the turn going down to mr basement was to tight, they never took items off of truck and out of boxes to even try, i have had other washer and dryers ,furniture and tread mills del from sears and never had an issue.

I made several phone calls and reached out of the us ans could not resolve, i have been a sears customer for over 30years and will never buy from them again. Furthermore we are victems of superstorm sandy and were .made victems once again, sears is certainly not the company it used to be.

alison benvenuto staten island ny. Abenvenuto@si.rr.com

Product or Service Mentioned: Sears Installation.

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