I was returning a pair of Docker pants that I had received as a gift about 2 months ago. I didn't have the receipt so I was prepared if the store had told me they were a little cheaper than what was the original purchase price due to the fact that I didn't have a receipt.
I know they give you what the last sale price was. IN all the years that I have shopped in Sears I have never seen a pair of pants for $4.99. The price tag on the pants I had was $48.00. When the store manager finally arrived it was like we were bothering him and all the cashier would keep saying is get me a gun so I can be out of my misery.
According to the manager the pants in 2 months have lost almost all of there value even my car doesn't depriciate that fast. All I wanted was to swap my pair for a larger size. They didn't have the same pants that I had so I picked up something that was comparable and was told again all I could recieve was a credit for 4.99.
I asked the manager you show me where in this store can buy a pair of pants for 4.99 his answer was still the same that is how much they have depreciated too. I will never shop in sears again and I have made many purchases from Sears for tools and many other products.
Monetary Loss: $48.