I purchased a $2,600 item and wanted to return it because it was defective and was told even though I was within the 30 day return policy because it was over $179 I was only allowed an exchange. It was exchanged...
but, exchanged for another lemon. I have been making payments on the Sears Card for months now but unable to use the product. I have been paying someone on a weekly basis to do the job I bought the product to do. I have been told there is no way I will ever get my money refunded to me.
So this is what it's like to be a Shop your way Sears member!!! I will never buy anything else from this company.
Reason of review: Poor customer service.