I purchased a $2,600 item and wanted to return it because it was defective and was told even though I was within the 30 day return policy because it was over $179 I was only allowed an exchange. It was exchanged...
but, exchanged for another lemon. I have been making payments on the Sears Card for months now but unable to use the product. I have been paying someone on a weekly basis to do the job I bought the product to do. I have been told there is no way I will ever get my money refunded to me.
So this is what it's like to be a Shop your way Sears member!!! I will never buy anything else from this company.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of sears return policy. Sears needs to read this review and look into the issue (if any) according to poster's claims.
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