I have purchased several Sears appliances. A recently purchased dishwasher quite working 6 months after purchase.
The others are right they dont care and you do not have control over the repair. I waited 3 weeks to even hear from the repair service. Now they cant book an appointment for a week. Too busy.
Sears isnt even interested in the service person who can come tommorrow and fix the dishwasher. They have got me captive and i still don't have a working dishwasher. Why would anyone buy appliances at Sears.
I certainly hope that my other appliances dont break down with the obvious obselence that this dishwasher has if they can tell what part it needs without ever sending anyone out. It is all about saving money and not offering the warranty service.
Product or Service Mentioned: Sears Repair.
Monetary Loss: $500.