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I was lied to by a customer service rep. I purchased a washer and dryer with the belief that if I called the number he provided me I could secure 12 months interest free financing, I ended up with the card but no special financing because it was a previous purchase, 3 hours later I have resolved nothing and still sitting on hold waiting for a supervisor to speak with, it has been just a painful experience

Product or Service Mentioned: Sears Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jul 05.
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