I bought an AC unit 7 years ago. It has a lifetime warranty that I pay for!!
It’s been nothing but a problem and Sears will not get in any hurry to come fix it! I had to move my mother in law into a hotel room because she is a heart patient. This is the second time in 3 weeks this has happened. I am not out hundreds of dollars because Sears thinks it ok to wait 7 days to come fix it!
They were just here last week!!!
Never again!! Of course now they are going out of business so no one cares!
Review about: Sears Customer Care.
Reason of review: Poor customer service.