Team came out to deliver my appliance. They couldn't get it through the door so they left it in a pool of water ( no protection on bottom of frig) in a building on my property that is falling down...so bad it is uninsurable.
Now they won't install or pick it up for another week. Customer service is worthless. Keep repeating rehearsed lines and won't let me speak to supervisor. They tell me supervisor will call but never does.
Currently on week three of no refrigerator and slowly going broke paying for meals. They don't care.
Would never buy from this company again. Absolutely horrible experience and nothing but repeated lies from customer service
Product or Service Mentioned: Sears Delivery Service.
Reason of review: Poor customer service.