Not resolved
2.4
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
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Bought a Washer/Dryer bundle through the online site that turned out to be only a Dryer. Called in the same day to cancel the order, not sure why but the warehouse sent it anyway.

As of today I'm still waiting for my refund, just called now and they expect to do it between the next 7 to 10 business days, that's a month after because the product was delvered so an intermediate warehouse and sent back so they are waiting to receive it back in the original warehouse.

Not sure who screw it up internally but I don't care, I just want my refund. I won't buy here ever again

(Order# 969680805 01/21/2016)

Reason of review: Poor customer service.

Monetary Loss: $900.

Preferred solution: Full refund.

I didn't like: Customer service, Refund policy.

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