I called for an appointment. Customer service gave a ridiculous FOUR hour window !
So we waited......but the repairman DID NOT came and went without calling or leaving a message on our home phone.
I called the service center. The first service agent said they would have the repairman to call us. TWO hours later, I called again for status and the second service agent said that the repairman call us in 30 minutes. ONE hour later, I called again and was told he has gone home without calling us! Three calls, 7 hours wasted!
Wasted my time...Call someone else!!!!!
Product or Service Mentioned: Sears Repair.