1926 Hwy 64 North, Guymon, OK 73942, USA
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We purchased a Kenmore pro appliance combo(fridge,microhood,glass top ramge) from sears and we have had nothing but problems with product, specially glass top range, the glass had ctacked 4 times and not once have they diagnosed the problem their technician disrespected us in our home yelling and calling us liers... i have schedule this last service call to repair our range and the tech has no show 4 times, i have had to miss work this 4 times and the other 4 times prior to ...all sears rep say is that they are sorry and all they can do is reschedule..no one seems to care and i just hey the run around everytime I call..i need a higher authority to help me with this problem, this has been going on for almost 2 months now and we have no stove to cook on...

Product or Service Mentioned: Sears Range Repair.

Reason of review: Poor customer service.

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Anonymous
#1358623

The higher authority is a lawyer, bbb, and the news media. You will never get anywhere with this company good luck. Rochester NY

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