The worst place ever. I took my car in for an alignment.
They told me it would take an hour. I was waiting patiently for over 2 hours. I asked the gentleman, how much longer should it take. And his reply was, "it will be complete in 20 minutes." After waiting almost another hour.
I looked in the garage and did not see my car. I asked if it was finished and they couldn't find the car. 5 minutes later they told me that they are going to start the alignment process now. I was waiting over 3 hours and they told me it would have already been done an hour ago.
I will never return there again. They didn't offer to accommodate me in any way. There are too many other shops in the area where I can go to where I wouldn't have to deal with this.
Also, I called in the morning to confirm the best time, and they said to bring in the vehicle at 1. Which I did, and still to no prevail.
Product or Service Mentioned: Sears Repair.