I purchased a portable washer and dryer from a Sears store that was closing its doors. I purposely asked the salesman if I could return these units if I wanted to after I purchased them.
He told me that Sears stood behind all purchases and that if I wanted to return the items for any reason, that all I had to do was call Sears Customer Service and there would be no trouble returning the items.
This was completely false. Sears will not stand behind their promise, they won't take the merchandise back and told me that I have to keep these items even though I can't use them.
Monetary Loss: $1200.