Sears shipped me the wrong part. when i called to complaint the sears employee was so rude and refused to refund what i paid for the battery.
When i told him i will be calling the main office he laughed, It seem to me they know that sears main office will not do a thing about it, he was right no one cared when i called. Sears does not appear to care about their custome rs.
That is really too bad. I was a very loyal customer.I can see why the company is struggling with keeping up a profitable business, i saw their stocks tumbled from $140 to the forties, that's a shame
This person wrote the review because of poor customer service at Sears. Reviewer claimed that he or she lost $122 and wants Sears to issue a partial refund.
The most disappointing in user's experience was abusing customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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