Ordered fridge, washer and dryer from Sears Outlet online. Assumed all units would be shipped from same store, but the order was split.
W&D came no problem, but fridge order was placed with outlet store in Clearwater, FL. I struggled with delivery issues magnified, then when it did get delivered there were dents and scratches all over it and it failed, malfunctioned. We had it three weeks and had to send back. This situation caused us no end of stress and frustration.
Got another fridge from St Petersburg store and it seems to be working fine.
Have reached out to Sears Customer Service numerous times, so far nothing but we're working on it! #1Fail!
Product or Service Mentioned: Sears Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
I liked: Price.
I didn't like: Delivery, Customer service.