I called to have my dryer repaired and they sent out a technician to our house on May 25, 2012. He did not have the parts and said that it would have to be ordered and that it would come in the mail to us by UPS.
He ordered three parts to be exact. He said call when they arrive and gave us an appointment for June 1, 2012 to come out again between 8:00AM and 12 Noon. When I called on May 30, 2012 to see if they could come on May 31, 2012 they said "no one was available" but you can keep your appointment or change it to June 7, 2012, of course I said keep my appointment for June 1, 2012. They changed my appointment and they never showed up on June 1, 2012.
They had down the wrong phone number and everything was a mess! I the called to "Customer Solutions" they said they would have some one out to our house Monday, June 4, 2012 between 1:00 and 5:00PM.
Now it is Monday and my husband calls to confirm that someone will be at the house and they told him that they have to reschedule because it is a "Two Man " job and they will not be out today and will not be out until June11, 2012.
SEAR YOU STINK!!!!